Original Lean Healthcare Certificate Course

2021 Dates

November 8-12, 2021


Price: $3,250

This intense one-week Lean Healthcare Certificate Program will give participants a hands-on, learn-by-doing experience applying Lean Philosophies and Tools in a healthcare environment. The training, exercises and simulations build the foundation throughout the week for the participants to apply them in a Mini-Kaizen Event Exercise. This life-like healthcare experience, including certified nursing professionals, is taught and facilitated by Lean practitioners, Leaders and Coaches, each with multiple years of successfully applying Lean in healthcare organizations to significantly improve outcomes.

It's our 13-year anniversary!

Since our first course offering in 2008, we have facilitated over 60 courses with participants from all over the globe.

"This was truly the best conference I have ever attended. The material and built in practice was excellent at helping all of the information stick! There are many practical and actionable lessons learned that week. I hope that I would be given the opportunity to attend the follow-up conference." - Kerry Kelly, Quality Management Specialist at Morris Hospital


Monday 8:00am-5:00pm

  • The Reality in Healthcare Work
  • What is Lean?
  • First-hand Observation Skills Practice and Rules-in-Use
  • 5S Training for the Healthcare Environment
  • Lean Healthcare Introductory Environment Improvement Pharmacy Simulation

Tuesday 8:00am-5:00pm

  • Value Stream Mapping Training and Exercises
  • A3 Thinking/A3 Problem Solving Training and Exercises
  • Lean Tools: Standard Work, Mistake Proofing, Andon

Wednesday 8:00am-5:00pm

  • Lean Simulation: Apply what you’ve learned in a complex simulation activity with multiple runs and process redesigns

Thursday 8:00am-5:00pm

  • Reflection on Lean Simulation
  • More Lean Healthcare Tools
  • Daily Management and Lean Management System
  • Nursing Scenario Mini-Kaizen Event
    • Teams will apply the Lean Healthcare principles and tools they have learned to improve the work and work environment for a nurse in a simulated nursing scenario. The ultimate “Learn-by-doing” experience.

Friday 8:00am-12:00pm

  • Lean, from a Systems and People point of view