The faculty of the Lean Healthcare Certificate Program are proven facilitators and trainers, with years of experience in the real-life application of Lean principles as applied to clinical, nonclinical, business processes, and support systems. Program faculty have experience in the application of Lean at the clinical or single hospital level as well as large systems and healthcare related organizations.
Richard Tucker, MS
Richard brings more than 15 years of experience in the healthcare industry. Prior to joining Vizient, Richard spent 17 years in the automotive industry. Richard’s experience at several major automotive manufacturers and suppliers including Japanese, German and American companies range from process development and project launch to product design optimization to improve cost, quality and safety. After moving to the healthcare industry in 2006, he has been able to apply his depth of lean and process improvement knowledge to improve quality, safety, financial and satisfaction outcomes for multiple healthcare clients. Richard’s areas of expertise and professional skills include all aspects of lean healthcare principles, tools, application and leadership development. He has facilitated more than 250 improvement activities in healthcare across all aspects of clinical operations including Emergency Department, Surgical Services, Cath Lab, Inpatient Nursing, Diagnostic turnaround time, and Support Services. Richard is the lead instructor at the Belmont University Lean Healthcare Certificate Course and has delivered the Lean Fundamentals, Data Analytics and Coaching courses at the Denver Health Lean Academy. He enjoys coaching others to “see things differently, so they do things differently, so they get different results.”
Richard received his Bachelor of Science and Master of Science degrees in Electrical Engineering from Tennessee Technological University in Cookeville, Tennessee.
Steve Taninecz, MS
Steve Taninecz leads Lean Healthcare transformations at hospitals through the country. He has over 45 years of experience in healthcare and manufacturing organizations. Steve's experience in the healthcare field includes work for MetroWest Medical Center as a senior Kaizen specialist, counseling and coaching culture change to the hospital system’s leadership for successful implementation of Lean. He also was an educator/trainer/coach for the Pittsburgh Regional Health Initiative (PRHI) teaching lean principles to hospitals, long term care facilities and primary care practices through structured training as well as onsite coaching and workshops. Steve spent ten years dedicated to teaching, mentoring and implementing Lean manufacturing principles and best practices throughout North America during his career with General Motors. This assignment included a two year assignment partnering with Toyota focused on the Toyota Production System. Steve is a member of the American Society for Quality (ASQ) and is a Certified Quality Engineer (CQE), Certified Quality Manager (CQM), Certified Quality Auditor (CQA) and Certified Quality Technician (CQT).
Steve holds a Bachelor's Degree from Youngstown State University in Industrial Management and a Master's Degree in Organization Leadership from Geneva College.
Dwayne Keller, MBA, MS
Dwayne brings more than 25 years’ experience in executive leadership positions, with over 10 years in healthcare. He is responsible for development and delivery of Vizient’s largest, most complex consulting engagements. Dwayne also led its Performance Management Office (PMO). Prior to joining Vizient, Dwayne served as COO of Healthcare Performance Partners, a premier Lean Healthcare consulting firm acquired by Vizient. He has led a variety of projects to include Lean transformation, strategy deployment, and Lean-led facilities design connected to each organization’s business case. His breadth of experience combined with a deep understanding of Lean allows Dwayne to effectively mentor client executive and senior leadership teams through the Lean transformation process. His executive-level consulting experience includes working with companies such as HCA, Vanderbilt, and Denver Health, as well as numerous small and medium size hospitals. He is an adjunct instructor at Vanderbilt and Belmont Universities, and an executive faculty member and instructor for Belmont University’s Lean Healthcare Certificate Course.
Dwayne received his Master’s and Bachelor’s degrees in Mechanical Engineering from Bucknell University in Lewisburg, Pennsylvania and a Master of Business Administration from Clemson University in Clemson, South Carolina.