American healthcare is in crisis. The industry is struggling with skyrocketing costs, poor quality, nursing shortages and employee dissatisfaction— all symptoms of deeper problems inherent in the system itself.
More and more healthcare providers are realizing the imperative of improving quality and safety and eliminating waste as strategies for responding to the challenges. Enter Lean Healthcare, the “how to” of managing change and creating continuous improvement.
Lean Healthcare (adapted from the Toyota Production System) is not just another project: it’s a way to transform your entire organization into a safe and high-quality, high-performing healthcare delivery system.
Lean Healthcare can eliminate many obstacles to excellence, such as cumbersome information technology systems, worker frustration, and inadvertent errors and oversights that can increase patient safety risks. Surprisingly few improvements require costly or sweeping high-tech “fixes.” Most often, simple, well designed interactions based on scientific observations and experiments bring nearly unimaginable improvement… fast.
Thoughtful design, rapid implementation, and continuous experiments and improvement are the hallmarks of Lean Healthcare.
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